Privacy policy

At Gearvix, protecting your personal information is a priority. We are committed to collecting and using data responsibly, transparently, and in compliance with applicable privacy regulations.

This Privacy Policy explains how your information is collected, used, protected, and the rights you have when visiting our website or using our services. By accessing our site or placing an order, you agree to the practices described below.

Information We Collect

We obtain personal data through two primary sources: information you provide directly and information collected automatically through website usage.

Information You Provide Voluntarily

You may choose to share personal information when you:

  • Place an order or complete checkout
  • Create, access, or manage an account
  • Subscribe to newsletters or promotional communications
  • Contact our customer support team

This information may include:

  • Full name and contact details
  • Shipping and billing addresses
  • Phone number
  • Payment and transaction-related data

Information Collected Automatically

When you browse the Gearvix website, certain technical data is collected automatically, such as:

  • IP address
  • Browser type, device, and operating system
  • Pages viewed, time spent, and interaction patterns
  • Data gathered via cookies, pixels, and similar technologies

How We Use Your Information

We collect and use personal data only for legitimate business purposes, including:

  • Order processing: payment handling, shipping, and order updates
  • Customer support: responding to inquiries and resolving issues
  • Website improvement: analyzing performance and user behavior
  • Communication: sending service-related notices and optional marketing messages
  • Security: fraud detection and system protection

Marketing emails are sent only if you have explicitly opted in.

Cookies & Tracking Technologies

Cookies help ensure website functionality and improve your browsing experience. They may be used for:

  • Core features such as cart management, checkout, and security
  • Analytics to understand site performance
  • Advertising and remarketing through third-party platforms

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain site features.

For Shopify-specific cookie details, visit:
https://www.shopify.com/legal/cookies

Advertising & Analytics Partners

We may work with third-party analytics and advertising platforms that use cookies or similar technologies to measure performance and deliver relevant advertisements.

These partners may include:

  • Meta (Facebook & Instagram)
  • Google
  • AppLovin

Any data collected by these platforms is governed by their respective privacy policies. You can manage your preferences through your browser or platform settings.

When Information Is Shared

Gearvix does not sell, rent, or trade personal information for marketing purposes.

We may share limited data with trusted third-party service providers when necessary to operate our business, including:

  • Payment processors
  • Shipping and fulfillment partners
  • Website hosting, analytics, and performance tools

All partners are contractually required to use personal data only for authorized purposes and to maintain appropriate security standards.

Data Security Measures

We implement reasonable safeguards to protect personal information against unauthorized access, misuse, or disclosure.

Our security practices include:

  • Encrypted transactions using SSL technology
  • Secure third-party payment processors
  • Restricted internal access to personal data
  • No storage of full credit or debit card details

Despite these measures, no online platform can guarantee absolute security.

Your Privacy Rights (U.S. Residents)

In accordance with U.S. privacy regulations, including CalOPPA, you have the right to:

  • Access our website anonymously
  • View this Privacy Policy publicly
  • Be informed of policy updates on this page
  • Request access to, correction of, or deletion of your personal data

Do Not Track Signals

Our website does not currently respond to “Do Not Track” browser signals, as there is no consistent industry standard for such mechanisms.

Children’s Privacy

Gearvix does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal data through our website, please contact us so we can promptly remove the information.

Email Communications & CAN-SPAM Compliance

We may use your email address to:

  • Send order confirmations and delivery updates
  • Respond to customer service requests
  • Deliver promotional content (opt-in only)

We comply with CAN-SPAM regulations by:

  • Using accurate sender information
  • Clearly identifying promotional emails
  • Providing an easy unsubscribe option
  • Honoring opt-out requests promptly

You may unsubscribe from marketing emails at any time via the link included in each email.

Data Breach Notification

In the unlikely event of a data breach involving personal information, we will take appropriate action and notify affected users as required by applicable laws.

External Links

Our website may contain links to third-party websites not operated by Gearvix. We are not responsible for their content or privacy practices and encourage you to review their policies separately.

Updates to This Policy

This Privacy Policy may be revised periodically to reflect legal, technical, or operational changes. Continued use of our website after updates indicates acceptance of the revised policy.

Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Store: Gearvix
Address: 5884 E Berry St, Fort Worth, TX 76119, USA
Email: service@gearvix.com
Phone: +1 (601) 852-3920